Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
The holiday season is upon us, and many of us enjoy a little retreat away from our everyday life. If your pets are the lucky ones that get to come along, here are a few things to keep in mind while you plan for your trip:
It is a good idea to have a health check for your pet to make sure they are fit to travel, especially if it is going to be a long trip.
If you are travelling abroad with your pet, make sure you check the import requirements for the destination country. Some countries have very specific requirements, and details are often available on the destination country’s government website. It may entail a health certificate or specific documents to be filled out by your veterinarian.
If the pet is to travel with you on the plane, call the airline to check their requirements and also to notify them that you will be bringing your pet along. They can guide you through what they require and if there is anything you need to bring or have ready.
If you are travelling by car and it is going to be a long drive, just like us, they would also appreciate a break mid-trip. Some pets may experience car sickness. If this is the case, speak with your veterinarian, and they may be able to prescribe medications to help make your pet’s trip more pleasant.
Lastly, some pets, especially cats, may get very stressed by travelling or visiting new places. Although you may want to have them along to enjoy the experience with you, it may be in their best interest to stay home with a pet sitter or boarding at a familiar facility until you return.
If you would like more resource, the Canadian Food Inspection Agency has a lot of information on pet importation and exportation. You can visit their website here.
If you have any questions, give us a call at 905.853.4706.
Have you ever bought a plant to decorate for the holidays or dropped a vitamin accidentally? As these things do happen and can cause a potential pet poison risk, it is important to be informed as a preventative measure.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905.853.4706. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Note: Due to the continued health precautions recommended by Health Canada, we have elected to discontinue 'in clinic' pick-ups for items ordered via our Online Store including both medications and food with immediate effect. The delivery option is extremely flexible and they will deliver wherever you choose.
3. OPERATING HOURS
We are OPEN with the following hours:
Monday - Thursday: 8:00 am - 7:00 pm Friday: 8:00 am - 4:00 pm Saturday: 9:00 am - 1:00 pm Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
Your dedicated team at College Manor Veterinary Hospital