Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Have you ever bought a plant to decorate for the holidays or dropped a vitamin accidentally? As these things do happen and can cause a potential pet poison risk, it is important to be informed as a preventative measure.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 905.853.4706. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Note: Due to the continued health precautions recommended by Health Canada, we have elected to discontinue 'in clinic' pick-ups for items ordered via our Online Store including both medications and food with immediate effect. The delivery option is extremely flexible and they will deliver wherever you choose.
3. OPERATING HOURS
We are OPEN with the following hours:
Monday - Thursday: 8:00 am - 7:00 pm Friday: 8:00 am - 4:00 pm Saturday: 9:00 am - 1:00 pm Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
Your dedicated team at College Manor Veterinary Hospital
