We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Dog Anal Gland Expression

For those who don’t know what an anal gland is, there are two fluid-filled scent glands on the inside of your dog’s anus that naturally fill and are then expressed when your dog poops. These glands are important to your dog as a means of communication to other dogs and every dog has their own scent. Sometimes a dog’s anal glands can become infected, or the material can become thickened and not easily expressed when your dog has a bowel movement. Should this happen you may notice your dog scooting or licking his bum area and appearing uncomfortable. Should you notice these symptoms happening, a trip to see one of our Registered Veterinary Technicians at The College Manor Veterinary Hospital may be required. The technician will do an initial assessment and expression and more often than not that is all that is required. On occasion, however, if left untreated for too long, the impaction can lead to a rupture of the gland itself requiring further intervention by one of our veterinarians.

Should I drain my dog’s anal glands at home?

You should never attempt to drain your dog’s anal glands at home. Properly expressing anal glands requires a professional. It is important to know why your dog’s anal glands are not expressing on their own but also the texture, colour and smell can indicate potential problems to our trained staff.

If my dog scoots on the carpet a lot, does this mean their anal glands are impacted?

If your dog is scooting on the carpet it is certainly a possibility the anal glands are the culprit and would be the first thing we would recommend having checked. An initial consult can be scheduled with one of our technicians to assess the situation and see if they are just full, impacted or in fact ruptured. Our technical staff would direct you to schedule an appointment with one of the veterinarians should they be impacted or if one of them has ruptured. If we found that both anal glands were empty and not the cause of the scooting, we would recommend scheduling a consultation appointment with one of our veterinarians to source out other possible causes.


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Tuesday, May 19, 2020

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905.853.4706. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours:
Monday - Wednesday: 9:00 am - 7:00 pm
Thursday: 9:00 am - 6:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: 9:00am - 1:00pm
Sunday: Closed

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.

You can also use our online store and have your food delivered directly to your home. To sign up, visit our website.

Note: Due to the continued health precautions recommended by Health Canada, we have elected to discontinue 'in clinic' pick-ups for items ordered via our Webstore including both medications and food with immediate effect. The delivery option is extremely flexible and they will deliver to your place of work, home, cottage or wherever you choose.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

Your dedicated team at College Manor Veterinary Hospital