We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Dog Behavioural Counseling

Does your canine companion growl when you want to sit on YOUR couch, not play well with other dogs or people or suffer from separation anxiety? These are just some of the examples of behavioural issues clients face on a day to day basis. If you feel you have a dog like the one described above, please call us at the clinic to schedule a behavioural consult with one of our caring veterinarians.

How can dog counsellors help?

The wonderful veterinarians at the College Manor Veterinary Hospital would be happy to discuss different behavioural modifications with you and make recommendations to help you get back that wonderful relationship you used to have with your canine friend.

What happens at the consultation?

When you come in for a behavioural consult our veterinarian will take a thorough history from you on your canine companion, do a full comprehensive physical exam and make their recommendations based on those findings.

Will my pet insurance policy cover the cost of consultation?

There are quite a few Pet Insurance Companies on the market now, and each one has different policies and items which they cover. It is always best to check with your specific insurance provider anytime you have questions about whether a treatment will be covered.

What to expect after the consultation?

After your behavioural consultation with one of the veterinarians at The College Manor Veterinary Hospital you should have all the tools you require to start working with your animal companion on their behavioural modification journey. Each animal and situation are unique, and as such, there is no “textbook” fix for the problems you may be experiencing with your pet. We hope you will take the tips and tricks we offer and start implementing them immediately, but we would also like to keep in close contact with you during the initial re-training period to offer support, encouragement or different tactics depending on how things are progressing. We would love to hear from you as often as required to eventually rehabilitate your animal companion into the loving, well-behaved pet you expected to adopt.



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905.853.4706. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 4:00 pm & Saturday: 9:00 am - 1:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.

You can also use our online store and have your food delivered directly to your home. To sign up, visit our website.

Note: Due to the continued health precautions recommended by Health Canada, we have elected to discontinue 'in clinic' pick-ups for items ordered via our Webstore including both medications and food with immediate effect. The delivery option is extremely flexible and they will deliver to your place of work, home, cottage or wherever you choose.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

Your dedicated team at College Manor Veterinary Hospital