We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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Dog Nail Trimming and Ear Cleaning

Nail trimming or pedicures (as we like to call them here at College Manor), and ear cleaning are both part of the routine care that should be regularly performed on your dog. While dogs will wear down their nails over time while out walking on the cement sidewalks etc., it typically just isn’t enough. If their nails become overgrown this is painful to your dog and can cause more serious problems to arise. Just as you would clean your ears to prevent a build-up of wax and debris, our dogs require the same attention to ear care as we do. We would never recommend putting anything like a q-tip into the ear canal for cleaning purposes, but a nice soft gauze square or kleenex with a routine ear cleanser would be acceptable.

How often should I cut my dog’s nails?

Most dogs typically require their nails trimmed about every 6-8 weeks. This time, frame certainly depends on where your dog spends the majority of their time walking as well as the individual breed and lifestyle. A dog that walks frequently on pavement perhaps will require less frequent pedicures than one who is always on the grass in their backyard.

How often should my dog have their ears cleaned?

You should examine your dog’s ears regularly to ensure they are clean, pink and dry, but only clean them when required. Should you notice any discharge, odour or wetness, this would indicate a potential problem that should be seen and diagnosed by your veterinarian. You should never pluck out the hair down in the ear canal unless instructed to do so by your veterinarian as this can cause redness or irritation and just aggravate the current issue versus helping to resolve it. It is also recommended to only use dog specific ear cleansing solutions which will help to maintain your dog’s ear health.

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Play It Pet Safe

Have you ever bought a plant to decorate for the holidays or dropped a vitamin accidentally? As these things do happen and can cause a potential pet poison risk, it is important to be informed as a preventative measure.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905.853.4706. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 4:00 pm & Saturday: 9:00 am - 1:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.

You can also use our online store and have your food delivered directly to your home. To sign up, visit our website.

Note: Due to the continued health precautions recommended by Health Canada, we have elected to discontinue 'in clinic' pick-ups for items ordered via our Webstore including both medications and food with immediate effect. The delivery option is extremely flexible and they will deliver to your place of work, home, cottage or wherever you choose.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

Your dedicated team at College Manor Veterinary Hospital