We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Play It Pet Safe

Have you ever bought a plant to decorate for the holidays or dropped a vitamin accidentally? As these things do happen and can cause a potential pet poison risk, it is important to be informed as a preventative measure.

If you believe your pet has been affected by a poison, call your veterinarian, a veterinary emergency hospital for guidance or call the Pet Poison Helpline 1-855-765-7661, there also is a website and an app which come in handy in case you are away with your pet. The Pet Poison Helpline is available 24/7 and has veterinarians to walk you through a poison concern. Note that there is a fee for this service, and a veterinary visit may still be warranted. As you will be asked about the poison, if possible, have the name or package available when requested. Be sure to keep this away from your pet to avoid repeat ingestion.

According to the Pet Poison Helpline website, common pet poisons are as follows (not a complete list):

Dog Poisons

  1. Chocolate
  2. Rodenticides
  3. Xylitol (sugar-free gum, candy etc.)
  4. Anti-inflammatory medications
  5. Grapes and Raisins
  6. Antidepressant medications
  7. Acetaminophen (Tylenol)
  8. Vitamin D overdose
  9. Stimulant medications (e.g. for ADD/ADHD)
  10. Fertilizers

Cat Poisons

  1. Lilies (Lilium species)
  2. Spot-on flea/tick medication for dogs
  3. Household Cleaners
  4. Antidepressant Medications
  5. Essential Oils
  6. Anti-inflammatory Medications
  7. Rodenticides
  8. Stimulant Medications (e.g. for ADD/ADHD)
  9. Onions and Garlic
  10. Vitamin D Overdose

Side effects can vary based on body size and species, i.e. when pets ingest a drug meant for a human. The processing can sometimes have severe effects on the pet’s body. Tylenol can be especially poisonous to cats as it interferes with red blood cell production.

Effects can range among poisons; vomiting, diarrhea, liver failure, kidney failure, tremors, seizures, respiratory distress, ataxia (wobbly), decreased/increased heart rate, or even death. Foods with high-fat content such as hot dogs or avocados can inflame the pancreas. Bones, plants or pits can be a foreign body concern by getting stuck in your pets’ digestive tract and require veterinary intervention and even surgical removal.

Keeping all possible toxins out of reach, in an area where pets do not have access is very important. Making sure garbage containers are secure or in a cupboard. Be aware of household hazards such as electrical cords, decorations, window blind cords, antifreeze, household cleaners, or anything that can be ingested or harm your pet if contact is made. Part of good prevention is knowing your pet’s behaviour, if they have an investigative personality, then it is a good idea not to leave your pet unattended around items that will peak their curiosity such as blankets with tassels, or this may warrant a trip to the nearest Veterinary Emergency Hospital. Being aware is the first line of defense for pet’s safety.

Written by College Manor Veterinary Hospital


dog eating chocolate

Play It Pet Safe

Have you ever bought a plant to decorate for the holidays or dropped a vitamin accidentally? As these things do happen and can cause a potential pet poison risk, it is important to be informed as a preventative measure.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Tuesday, May 19, 2020

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905.853.4706. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours:
Monday - Wednesday: 9:00 am - 7:00 pm
Thursday: 9:00 am - 6:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: 9:00am - 1:00pm
Sunday: Closed

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.

You can also use our online store and have your food delivered directly to your home. To sign up, visit our website.

Note: Due to the continued health precautions recommended by Health Canada, we have elected to discontinue 'in clinic' pick-ups for items ordered via our Webstore including both medications and food with immediate effect. The delivery option is extremely flexible and they will deliver to your place of work, home, cottage or wherever you choose.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

Your dedicated team at College Manor Veterinary Hospital