We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Winter and Your Pets

There are many hazards during the winter months that families are unaware of. From snow to puddles and paws here is a list of things to watch out for and tips to keep everyone happy!

1. Bodies of water
While your pets are out and about wandering, make yourself aware of the lakes and ponds near you. With the ice melting it doesn’t take much for your pup to walk out onto the ice and break through! Rising waters can also be very dangerous!

2. To bath or not to bath?
As much as you love to groom your dogs in the winter to have them all cleaned up and looking beautiful for Santa photos, it isn’t always in their best interest. Bathing can remove essential oils that keep their
skin from becoming dry and flaky. With the dry air, there is an increased chance of your pet getting itchy. If you need to bathe your pet, please consult with your veterinarian on recommended moisturizing
shampoos and conditioners.

3. Woof Woof, Meow Meow
We always think about dogs and what hazards winter has in store for them, but don’t forget about the cats! Please keep in mind outdoor cats seek shelter during cold winter spells, and sometimes that shelter can be your vehicle! Try to remember to tap the hood of your car and tires before starting our vehicle. You might be surprised to find a cat searching for warmth from an engine. Ensure your pets have a warm place to sleep indoors as well. A comfy bed or blanket is always ideal to keep away from
any cool floors or drafts.

4. Puddles and Paws
As silly as it may sound, during the winter season, the puddles that your pup is splashing in can be incredibly dangerous for many reasons! Those puddles may contain antifreeze which is toxic and fatal if ingested. The chemicals that can be found in puddles can also cause cracked paws, irritation and redness between the toes. Salt in the melted snow can irritate and burn paws and the underside as well.

5. Dress for the weather
Keeping your pet warm during the winter doesn’t have to be difficult. A warm sweater and a pair of booties can go a long way during outdoor adventures! Being in the thick snow, a set of boots to prevent their paws from becoming wet can keep your pet warm and happy. You can also bring a towel on walks to dry off wet paws. If that doesn’t do the trick and booties are not the way to go for you, you can also massage a bit of pet-safe wax on the paw pads before going out. Keeping the paw pads trimmed short can also help prevent snow and salt from getting stuck in between their toes.

Written by: College Manor Veterinary Hospital



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Tuesday, May 19, 2020

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905.853.4706. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours:
Monday - Wednesday: 9:00 am - 7:00 pm
Thursday: 9:00 am - 6:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: 9:00am - 1:00pm
Sunday: Closed

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.

You can also use our online store and have your food delivered directly to your home. To sign up, visit our website.

Note: Due to the continued health precautions recommended by Health Canada, we have elected to discontinue 'in clinic' pick-ups for items ordered via our Webstore including both medications and food with immediate effect. The delivery option is extremely flexible and they will deliver to your place of work, home, cottage or wherever you choose.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

Your dedicated team at College Manor Veterinary Hospital